Tips to Reduce Mailbox Size in Mac Outlook When Exchange is Full

Ritu Roy | fix how to mac os outlook error outlook for mac | 4 minutes read | Modified on: 23-06-2025
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If your Exchange mailbox is filling up frequently often due to duplicate emails, large attachments, or unnecessary data, it becomes essential to reduce the mailbox size to prevent disruptions. In this article, we’ll guide you through effective steps to reduce mailbox size in Mac Outlook when Exchange is Full.

Why Outlook for Mac Mailbox Reaches Its Limit

Modern email services, including Microsoft Exchange, allocate a specific storage limit to each user. Once this limit is reached, you may start experiencing various issues such as:

  • Slower performance
  • Error messages related to storage
  • Inability to send or receive emails

Outlook for Mac, when connected to Exchange, mirrors this limitation. The mailbox stores not only emails but also attachments, calendar events, contacts, and other data. Over time, this accumulation can cause the mailbox to exceed its quota.

Why Is Your Exchange Mailbox Filling Up?

When using Outlook for Mac with an Exchange account, your mailbox is assigned a specific storage quota by the Exchange administrator. Once this limit is exceeded, you may start encountering storage-related issues such as sync errors, sluggish performance, or even the risk of data corruption and loss.

One of the main reasons your mailbox becomes full is the accumulation of:

  • Duplicate emails or items
  • Emails with large attachments
  • Old and unnecessary messages

As the mailbox grows, so does the risk of database issues and reduced performance, which can seriously impact your productivity.

How to Manage and Reduce Mailbox Size in Outlook for Mac

To avoid reaching the storage cap, it’s important to actively manage your mailbox. A few basic strategies include:

  • Deleting unnecessary or outdated emails
  • Separating and removing large attachments from messages

While this helps reduce mailbox size to some extent, it may not be enough in the long term.

A Smarter Solution: Archive Older Mailbox Data

Instead of permanently deleting mail, consider archiving older Outlook for Mac data. Archiving lets you preserve important information without keeping it in your primary mailbox, allowing you to keep recent and relevant emails accessible while moving older items to external storage.

Before proceeding with archiving, it’s a good idea to check your current mailbox size to see if you’re approaching the limit. Outlook for Mac offers built-in options to review mailbox storage usage, which can guide your cleanup process.

How to View Mailbox Folder Size in Outlook for Mac

Outlook for Mac doesn’t provide a way to view the size of the entire mailbox at once. Instead, you’ll need to check each folder individually to determine if it’s contributing to mailbox bloat. Here’s how you can check the size of specific folders:

  1. Go to the File menu, click on Tools, and choose Mailbox Cleanup.
  2. Right-click on the folder you want to inspect.
  3. Select Folder Properties from the dropdown menu.
  4. Navigate to the Storage tab in the dialog box.
  5. You’ll now see the size of that folder along with its subfolders.

How to Archive Mailbox Data in Outlook for Mac

Archiving is an effective way to manage mailbox size and prevent it from exceeding the Exchange storage limit. Follow these steps to archive your Outlook for Mac mailbox data:

  1. Select one or more messages you wish to archive.
  2. Click the Archive button in the toolbar.
  3. When prompted, click Continue to create a new archive folder.
  4. To automate archiving, go to Tools > Rules and click Edit Rules.
  5. Under the left-hand pane, choose Exchange and click the + to create a new rule.
  6. Set a name for your rule and define the conditions, then click OK to save it.
  7. To apply this rule, select the folder, go to Message > Rules > Apply, and choose the rule you’ve created.

Archiving helps free up space by moving older emails out of your main mailbox, keeping only the most relevant and recent data.

How to Save Attachments Outside of Outlook for Mac

Large or numerous attachments can quickly consume mailbox space. To reduce this, save attachments externally by doing the following:

  1. Open the email containing the attachments in Outlook.
  2. Click on the attachment(s), then select Save As.
  3. Choose a storage location outside of Outlook preferably on your hard drive or an external disk.
  4. After saving, return to Outlook and delete the attachments from the emails.

By removing and externally storing attachments, you can significantly reduce mailbox size and avoid hitting Exchange storage limits.

Backup OLM Files to Manage Outlook for Mac Mailbox Size

One effective way to reduce the size of your Outlook for Mac mailbox is by backing up your OLM files. Many users prefer exporting their OLM data to PST or other accessible formats, especially when planning to access the mailbox content through Outlook for Windows.

You can follow a step-by-step guide detailed in the blog “How to Convert OLM File to PST Manually?” to carry out this process using manual techniques.

While manual methods are helpful, they may be time-consuming or complex for some users. In such cases, a professional solution like MacArmy OLM Converter for Mac can simplify the task. This tool allows you to convert your Outlook for Mac mailbox items including emails, attachments, calendar events, contacts, and more into a PST file or other desired formats.

Final Thoughts

Managing mailbox size in Outlook for Mac doesn’t have to be difficult even when your Exchange account begins displaying storage warning messages. As covered in this blog, there are several effective methods to reduce mailbox size in Mac Outlook when Exchange is Full.:

  • Check and monitor folder sizes
  • Archive older messages
  • Store attachments outside Outlook
  • Convert and back up OLM files to PST

For a more streamlined and professional approach, tools like MacArmy OLM to PST Converter offer an easy and reliable way to offload your mailbox data. Once converted and backed up, you can safely remove the original OLM content from Outlook for Mac, helping you reclaim valuable space and avoid reaching the Exchange size limit again.